1. General Policy
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We do not offer refunds or exchanges
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Only replacement is applicable in valid cases
2. Replacement Eligibility
Replacement is applicable only under the following conditions:
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Wrong product delivered
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Product received is defective
3. Return Request Timeline
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Return/replacement requests must be raised within 7 days of delivery
4. Proof Requirement
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Valid proof (images/videos) is required to process claims
5. Return Shipping
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Return shipping responsibility depends on the situation
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It may be borne by customer or AEEDEA
6. Refund Method (If Applicable)
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Refunds (if approved) will be processed via the original payment method:
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UPI
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Credit/Debit Card
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Net Banking
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Wallets
7. Refund Processing Time
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Refunds are processed within 5–7 business days
8. Return Process
To initiate a return/replacement request:
📩 Contact us via:
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Email or WhatsApp
Provide:
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Order ID
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Issue details
9. Product Condition for Return
Returned products must be:
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Unused
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In original packaging
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With invoice
10. Non-Returnable Items
The following items are not eligible:
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Installed products
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Used items
11. Important Disclaimer
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AEEDEA products are aftermarket motorcycle accessories and are not affiliated with or endorsed by any Original Equipment Manufacturer (OEM).
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Product compatibility and usage are the sole responsibility of the buyer.
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AEEDEA is not responsible for improper installation or usage.
AEEDEA – Ride Safe. Ride Smart.